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Privacy Policy
Borrum Renewables (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use and protect your personal data when you visit our website at borrumrenewables.com, or otherwise interact with us.
We are the data controller for the personal data described in this policy.
Contact details: Borrum Renewables 119 Lathkill Street, Market Harborough, Leicestershire, LE16 9EN Email: contact@borrumrenewables.com Phone: +44 (0) 1858 374954
1. What information we collect
We collect personal data in the following ways:
Information you give us directly When you use our contact form, we collect:
- First and last name
- Phone number
- Email address
- Any message or details you choose to include
Information collected automatically When you visit our website, certain information is collected automatically through cookies and similar technologies, including:
- IP address
- Browser type and device information
- Pages visited and time spent on our site
- Referring website or search terms used to find us
We use Google Tag Manager and associated Google services to help us understand how visitors use our site. See Section 5 (Cookies) for more detail.
Information from third parties If you interact with our site’s map or directions feature, this uses Google Maps, which may collect data in accordance with Google’s own privacy policy.
2. How we use your information
We use your personal data for the following purposes:
| Purpose | Lawful basis |
|---|---|
| Responding to enquiries submitted through our contact form | Legitimate interests / consent |
| Providing information about our services | Legitimate interests |
| Improving our website and understanding how it is used | Legitimate interests / consent (analytics cookies) |
| Complying with our legal obligations | Legal obligation |
We will not use your personal data for any purpose incompatible with the purposes set out above without informing you first.
3. Who we share your information with
We do not sell or rent your personal data to third parties. We may share your information with:
- Service providers who support our website and business operations (for example, hosting providers, email providers, and Google, for analytics and maps functionality)
- Professional advisors, where necessary, such as accountants or legal advisors
- Regulatory or law enforcement bodies, where we are required to do so by law
Any third parties who process data on our behalf are required to keep it secure and only use it for the purposes we specify.
4. International transfers
Some of the third-party services we use (such as Google) may transfer data outside the UK or European Economic Area (EEA). Where this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or transfers to countries deemed adequate by the UK government.
5. Cookies
Our website uses cookies and similar tracking technologies to operate effectively and to understand how it is used. Cookies are small text files stored on your device.
We use the following types of cookies:
- Strictly necessary cookies – required for the website to function correctly.
- Analytics cookies – help us understand how visitors interact with our site (for example, via Google Tag Manager and Google Analytics), so we can improve it.
You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information on cookies generally, visit aboutcookies.org.
6. How long we keep your information
We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
Contact form enquiries are typically retained for as long as needed to respond to and resolve your enquiry, and for a reasonable period afterwards in case of follow-up, after which they are securely deleted.
7. How we protect your information
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. This includes secure hosting, restricted access to personal data, and regular review of our security practices.
8. Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Erase your data, in certain circumstances
- Restrict how we use your data, in certain circumstances
- Object to our use of your data, including for direct marketing
- Data portability, where technically feasible
- Withdraw consent, where we rely on consent as our lawful basis
To exercise any of these rights, please contact us at contact@borrumrenewables.com. We may need to verify your identity before responding to your request.
If you are unhappy with how we have handled your personal data, you have the right to complain to the Information Commissioner’s Office (ICO):
Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF ico.org.uk | 0303 123 1113
9. Children’s privacy
Our website is intended for business use and is not directed at children. We do not knowingly collect personal data from children.
10. Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “last updated” date.
11. Contact us
If you have any questions about this privacy policy or how we handle your personal data, please contact:
Borrum Renewables 119 Lathkill Street, Market Harborough, Leicestershire, LE16 9EN Email: contact@borrumrenewables.com Phone: +44 (0) 1858 374954
